We understand that travel plans may change. Our cancellation policies are designed to be fair while allowing us to manage room availability effectively.
1. Standard Rate Bookings
- Free Cancellation: Up to 7 days prior to arrival.
- Late Cancellation: If cancelled within 7 days of arrival, 90% of the total room amount will be charged as a cancellation fee.
- If the room is successfully resold, management may review the charges at its discretion.
2. Non-Refundable Rate Bookings
- No cancellations or modifications are permitted.
- In case of cancellation, 90% of the total booking amount will be charged as a cancellation fee.
- These rates are offered at a discounted price in exchange for a strict cancellation policy.
3. Flexible / FIT Bookings
- Free Cancellation: Up to 72 hours prior to check-in.
- Reservation/processing charges may apply where applicable.
- Cancellations made within 72 hours of arrival may attract applicable charges.
4. Time-Based Cancellation Structure
For certain bookings, cancellation charges may increase closer to the arrival date:
- 15+ days before arrival: No cancellation charges
- 7–14 days before arrival: Partial cancellation charges may apply
- Less than 7 days: Up to 90% charge
- Exact terms may vary depending on the rate plan selected at the time of booking.
5. No-Show Policy
- In case of a no-show (failure to arrive without prior notice), 100% of the booking amount or at least one night's charge will be applied.
6. Group / Event Bookings
- Group reservations may require 30 days or more notice for cancellation.
- Certain deposits may be non-refundable.
- Specific terms will be shared at the time of confirmation.
Check-In & Check-Out Policy
1:00 PM
Check-In Time
11:00 AM
Check-Out Time
- Early Check-In: Subject to availability and may attract additional charges.
- Late Check-Out: Must be approved by management and may be chargeable depending on availability.
Important: Kanchan The River Villas reserves the right to amend, modify, or update these policies at any time without prior notice. The applicable policy will be the one in effect at the time of booking.